• Policies

    All communication is done through email- please ensure that emailajms@gmail.com is added to your contact list so that you receive all communication from us!

    Payment​ ​Policy

    Lessons are paid for in advance on the first of each month for the upcoming month's lessons. A late payment fee will be applied to overdue accounts.


    There​ ​are​ ​4​ ​payment​ ​options​ ​for​ ​lessons:


    1. Visa​ ​or​ ​Mastercard​ ​automatic​ ​monthly​ ​billing.​ ​​ ​An​ ​invoice​ ​will​ ​be​ ​issued​ ​whenever​ ​any​ ​charge​ ​is​ ​made. Credit card will be automatically charged on the first of each month for the upcoming month's lessons.


    2. Post-dated​ ​cheques​ ​in​ ​advance​ ​for​ ​the​ ​term​ ​(must​ ​be​ ​dated​ ​for​ ​the​ ​1st​ ​of​ ​each month).​ Please make​ ​cheques​ ​payable​ ​to​ ​“​AJMS”. Please​ ​write​ ​the​ ​student’s​ ​First​ ​and​ ​Last​ ​name​ ​in​ ​the​ ​memo​ ​area​ ​of​ ​the​ ​cheques **There​ ​will​ ​be​ ​a​ ​$30​ ​charge​ ​for​ ​all​ ​NSF​ ​cheques.**


    3. Cash,​ ​EMT​ ​or​ ​Cheque​ ​for​ ​the​ entire ​term​ ​in​ ​advance​ .


    4. Paypal​ ​for​ ​the​ ​term​ ​in​ ​advance.​ ​​ ​This​ ​can​ ​also​ ​be​ ​done​ ​through​ ​the​ ​student​ ​portal.

    We​ ​can​ ​no​ ​longer​ ​accept​ ​weekly​ ​or​ ​monthly​ ​cash​ ​payments​ ​or​ ​extend​ ​credit.​ ​​ ​All lessons​ ​must​ ​be​ ​paid​ ​in​ ​advance.

    If​ ​you​ ​decide​ ​to​ ​stop​ ​lessons​ ​at​ ​some​ ​point​ ​during​ ​the​ ​term,​ ​your​ ​unused​ ​prepayment​ ​will​ ​be returned,​ ​but​​ ​one​ ​month’s​ ​notice​ ​is​ ​required​​ ​in​ ​order​ ​to​ ​fill​ ​your​ ​spot.

    Attendance Policy

    If​ ​students​ ​are​ ​unable​ ​to​ ​attend​ ​a​ ​scheduled​ ​lesson,​ they​ ​must​ ​notify​ ​the​ ​school​ ​at emailajms@gmail.com​​ ​no​ ​later​ ​than​ ​​9:00am​ ​​on​ ​lesson​ ​day​ ​to​ ​qualify​ ​for​ ​a​ ​makeup​ ​lesson during​ ​makeup​ ​week​ ​at​ ​the​ ​end​ ​of​ ​the​ ​term.​ ​​ ​Please​ ​do​ ​not​ ​notify​ ​the​ ​teacher,​ ​admin​ ​will make​ ​sure​ ​they​ ​are​ ​informed.

    A ​maximum of one absence per term will be honoured for rescheduling during makeup week​ ​provided​ ​proper​ ​notice​ ​has​ ​been​ ​given. Any absences beyond that will be forfeited lessons.

    If​ ​you​ ​have​ ​more​ ​than​ ​one​ ​student​ ​at​ ​the​ ​school​ ​and​ ​wish​ ​for​ ​the​ ​other​ ​student​ ​to​ ​take​ ​the lesson,​ ​this​ ​is​ ​permitted​ ​but​ ​it​ ​is​ ​required​ ​that​ ​you​ ​let​ ​us​ ​know​ ​by​ ​9:00am​ ​on​ ​the​ ​day​ ​of​ ​the lesson​ ​so​ ​that​ ​alternate​ ​lesson​ ​plans​ ​can​ ​be​ ​done​ ​by​ ​the​ ​teacher​ ​and​ ​time​ ​isn’t​ ​spent planning​ ​for​ ​a​ ​lesson​ ​that​ ​isn’t​ ​happening.


    Dates​ ​for​ ​makeup​ ​lesson​ ​week​ ​can​ ​be​ ​found​ ​on​ ​the​ ​term​ ​breakdown​ ​sheet.​

    It​ ​is​ ​the​ ​parent​ ​or​ ​student’s​ ​responsibility​ ​to​ ​arrange​ ​in​ ​advance​ ​for​ ​makeup​ ​lesson​ ​times during​ ​that​ ​week.​ ​Spots​ ​are​ ​limited​ ​and​ ​are​ ​therefore​ ​booked​ ​on​ ​a​ ​first​ ​come​ ​first​ ​served basis.​ ​​

    ​Booking​ ​makeup​ ​lessons​ ​is​ ​done​ ​through​ ​the​ ​AJMS​ ​portal http://login.mymusicstaff.com​​ ​and​ ​can​ ​be​ ​booked​ ​as​ ​soon​ ​as​ ​you​ ​give​ ​appropriate​ ​notice​ ​of​ ​a makeup.​ ​​ ​Makeup​ ​lessons​ ​cannot​ ​be​ ​held​ ​over​ ​to​ ​the​ ​next​ ​term​ ​or​ ​credited​ ​toward​ ​the​ ​next term​ ​and​ ​must​ ​be​ ​booked​ ​in​ ​advance​ ​to​ ​be​ ​scheduled​ ​over​ ​the​ ​makeup​ ​week.​ ​​ ​If​ ​your teacher​ ​must​ ​cancel​ ​a​ ​scheduled​ ​lesson,​ ​the​ ​student​ ​will​ ​be​ ​credited​ ​a​ ​rescheduled​ ​lesson.

    Inclement Weather Policy

    In​ ​the​ ​event​ ​that​ ​the​ ​school​ ​board​ ​chooses​ ​not​ ​to​ ​run​ ​their​ ​buses,​ ​please​ ​assume​ ​that scheduled​ ​lessons​ ​​will​​ ​continue​ ​as​ ​usual.​ ​If​ ​the​ ​weather​ ​continues​ ​to​ ​deteriorate​ ​during​ ​the course​ ​of​ ​the​ ​morning​ ​we​ ​may​ ​decide​ ​to​ ​switch all lessons to Skype lessons for that particular day.​ ​ A​ ​decision will​ ​be​ ​made​ ​by​ ​1:00pm​ ​and​ ​a​ ​notice​ ​will​ ​be​ ​posted​ ​in​ ​the​ ​AJMS​ ​portal​ ​at http://login.mymusicstaff.com
    Please​ ​keep​ ​in​ ​mind​ ​that​ ​in​ ​most​ ​cases,​ ​your​ ​teacher​ ​has​ ​come​ ​in​ ​from​ ​out​ ​of​ ​town​ ​for​ ​your lesson.​ ​Lessons​ ​missed​ ​due​ ​to​ ​weather​ ​will​ ​only​ ​be​ ​made​ ​up​ ​if​ ​the​ ​Adrian​ ​Jones​ ​Music School​ ​cancels​ ​lessons​ ​for​ ​the​ ​day.

    If you are doing in person lessons, please add your Skype address to your profile to be used in the event of inclement weather. Any questions or concerns, please let us know.

    Referral Policy

    90%​ ​of​ ​our​ ​students​ ​find​ ​us​ ​through​ ​referrals​ ​from​ ​friends.​ ​There​ ​are​ ​generally​ ​a​ ​few​ ​spots available​ ​for​ ​lessons​ ​with​ ​each​ ​teacher.​ ​For​ ​every​ ​student​ ​you​ ​refer​ ​and​ ​who​ ​signs​ ​up​ ​for​ ​a minimum​ ​of​ ​a​ ​month,​ ​you​ ​will​ ​be​ ​credited​ ​one​ ​free​ ​lesson.​ ​​ ​Please​ ​have​ ​them​ ​mention​ ​your name​ ​when​ ​they​ ​register.​ ​​ ​​ ​Lessons​ ​available​ ​for ​Guitar,​ ​Bass,​ ​Ukulele,​ ​Piano,​ ​Drums, Violin,​ ​Voice​ ​and​ ​Theory.



    Safety Protocols

    We have plexi barriers set up at each studio. Anyone that is singing will need to have a mask on and be behind a barrier. We have rearranged the studio rooms to accommodate physical distancing. We will be wiping down high touch areas daily and disinfecting barriers and pianos after each student. The studios will be given a full cleaning weekly. The safety of our staff and students is of the utmost importance to us.


    Waiting Areas are Closed

    To help with physical distancing and the number of people using the studios each week, the waiting areas are closed. Parents- please wait in your vehicle/outside. There are cafes etc. within 2 blocks of each studio.


    Tuners / Capos / Sticks

    Students are to bring their own tuners, guitar picks, capos and drum sticks to their lessons each week. If you don’t have your own, we have them in stock at https://www.ajmusicschool.ca/instruments-and-accessories and will have them waiting for you at your next lesson.



    All people entering the building MUST wear a mask at all times. If you are uncomfortable wearing one, let us know and we can get you set up with remote lessons via Skype.



    Due to COVID, washrooms are for staff only. Please ensure that you use the washroom before you come to your lesson.


    In Person vs. Skype

    In person lessons are 25 minutes long to accommodate the extra cleaning and switchover between students. Please wait outside the studio until your lesson time. All students and parents MUST wear a mask and use hand sanitizer before entering and exiting the studio. The waiting area is closed to help accommodate physical distancing. Please wait for your student outside of the studio. Parents are required to screen students before sending them for their lessons. Please do not attend if you are not feeling well, have travelled outside of the country, have a temperature over 37.8 degrees C or have been in contact with a confirmed case of COVID-19. In the case of illness, we can opt to do a lesson via Skype that day instead, but keep in mind that we to know before 9am the day of your lesson so we have time to make the necessary adjustments to the schedule, lesson planning and a test of your skype connection if we don’t have your skype address on file. If you feel you may do the occasional Skype lesson, please log onto the portal and fill in your skype address in your profile and arrange to do a quick 5 minute test call with us.