Policies
All communication is done through email- please ensure that emailajms@gmail.com is added to your contact list so that you receive all communication from us!
Payment Policy
Lessons are paid for in advance on the first of each month for the upcoming month's lessons. A late payment fee will be applied to overdue accounts.
There are 4 payment options for lessons:
1. Visa or Mastercard automatic monthly billing. An invoice will be issued whenever any charge is made. Credit card will be automatically charged on the first of each month for the upcoming month's lessons.
2. Post-dated cheques in advance for the term (must be dated for the 1st of each month). Please make cheques payable to “AJMS”. Please write the student’s First and Last name in the memo area of the cheques **There will be a $30 charge for all NSF cheques.**
3. Cash, EMT or Cheque for the entire term in advance .
4. Paypal for the term in advance. This can also be done through the student portal.
We can no longer accept weekly or monthly cash payments or extend credit. All lessons must be paid in advance.
If you decide to stop lessons at some point during the term, your unused prepayment will be returned, but one month’s notice is required in order to fill your spot.
Attendance Policy
If students are unable to attend a scheduled lesson, they must notify the school at emailajms@gmail.com no later than 9:00am on lesson day to qualify for a makeup lesson during makeup week at the end of the term. Please do not notify the teacher, admin will make sure they are informed.
A maximum of one absence per term will be honoured for rescheduling during makeup week provided proper notice has been given. Any absences beyond that will be forfeited lessons.
If you have more than one student at the school and wish for the other student to take the lesson, this is permitted but it is required that you let us know by 9:00am on the day of the lesson so that alternate lesson plans can be done by the teacher and time isn’t spent planning for a lesson that isn’t happening.
Dates for makeup lesson week can be found on the term breakdown sheet.
It is the parent or student’s responsibility to arrange in advance for makeup lesson times during that week. Spots are limited and are therefore booked on a first come first served basis.
Booking makeup lessons is done through the AJMS portal http://login.mymusicstaff.com and can be booked as soon as you give appropriate notice of a makeup. Makeup lessons cannot be held over to the next term or credited toward the next term and must be booked in advance to be scheduled over the makeup week. If your teacher must cancel a scheduled lesson, the student will be credited a rescheduled lesson.
Inclement Weather Policy
In the event that the school board chooses not to run their buses, please assume that scheduled lessons will continue as usual. If the weather continues to deteriorate during the course of the morning we may decide to switch all lessons to Skype lessons for that particular day. A decision will be made by 1:00pm and a notice will be posted in the AJMS portal at http://login.mymusicstaff.com
Please keep in mind that in most cases, your teacher has come in from out of town for your lesson. Lessons missed due to weather will only be made up if the Adrian Jones Music School cancels lessons for the day.
If you are doing in person lessons, please add your Skype address to your profile to be used in the event of inclement weather. Any questions or concerns, please let us know.
Referral Policy
90% of our students find us through referrals from friends. There are generally a few spots available for lessons with each teacher. For every student you refer and who signs up for a minimum of a month, you will be credited one free lesson. Please have them mention your name when they register. Lessons available for Guitar, Bass, Ukulele, Piano, Drums, Violin, Voice and Theory.
IMPORTANT COVID INFORMATION
Safety Protocols
We have plexi barriers set up at each studio. Anyone that is singing will need to have a mask on and be behind a barrier. We have rearranged the studio rooms to accommodate physical distancing. We will be wiping down high touch areas daily and disinfecting barriers and pianos after each student. The studios will be given a full cleaning weekly. The safety of our staff and students is of the utmost importance to us.
Waiting Areas are Closed
To help with physical distancing and the number of people using the studios each week, the waiting areas are closed. Parents- please wait in your vehicle/outside. There are cafes etc. within 2 blocks of each studio.
Tuners / Capos / Sticks
Students are to bring their own tuners, guitar picks, capos and drum sticks to their lessons each week. If you don’t have your own, we have them in stock at https://www.ajmusicschool.ca/instruments-and-accessories and will have them waiting for you at your next lesson.
Masks
All people entering the building MUST wear a mask at all times. If you are uncomfortable wearing one, let us know and we can get you set up with remote lessons via Skype.
Washrooms
Due to COVID, washrooms are for staff only. Please ensure that you use the washroom before you come to your lesson.
In Person vs. Skype
In person lessons are 25 minutes long to accommodate the extra cleaning and switchover between students. Please wait outside the studio until your lesson time. All students and parents MUST wear a mask and use hand sanitizer before entering and exiting the studio. The waiting area is closed to help accommodate physical distancing. Please wait for your student outside of the studio. Parents are required to screen students before sending them for their lessons. Please do not attend if you are not feeling well, have travelled outside of the country, have a temperature over 37.8 degrees C or have been in contact with a confirmed case of COVID-19. In the case of illness, we can opt to do a lesson via Skype that day instead, but keep in mind that we to know before 9am the day of your lesson so we have time to make the necessary adjustments to the schedule, lesson planning and a test of your skype connection if we don’t have your skype address on file. If you feel you may do the occasional Skype lesson, please log onto the portal and fill in your skype address in your profile and arrange to do a quick 5 minute test call with us.
© 2019